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Terms and conditions

Last update: May 8, 2021

Please read these terms and conditions carefully before using our service.

Interpretation and definitions


Words whose initial letter is capitalized have meanings defined in the following conditions.

The following definitions must have the same meaning regardless of whether they appear in the singular or plural.


For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under the common control of a party, where "control" means ownership of 50% or more of the shares, equity interests or other securities authorized to vote in the election of administrators or other managing authorities.

  • The Company (referred to as "the Company", "We", "We" or "Our" in this Agreement) refers to La Fabbrica dei Lumi srls

  • The country refers to: Italy

  • Device means any device that can access the Service such as a computer, mobile phone or digital tablet.

  • Goods refer to items offered for sale on the Service.

  • Orders indicate your request to purchase goods from us.

  • The service refers to the website.

  • The terms and conditions (also called "terms") indicate these terms and conditions which form the entire agreement between you and the company regarding the use of the service.

  • Third Party Social Media Service means any service or content (including data, information, products or services) provided by a third party that can be viewed, included or made available by the service.

  • The website refers to LA FABBRICA DEI LUMI, accessible from

  • Means the person who accesses or uses the Service, or the company or other legal person on behalf of which such person accesses or uses the Service, as the case may be.


These are the terms and conditions governing the use of this service and the agreement that operates between the user and the company. These Terms and Conditions define the rights and obligations of all users regarding the use of the Service.

Access to and use of the Service are subject to acceptance and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you cannot access the Service.

Access and use of the Service are also subject to acceptance and compliance with the Company's privacy policy. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the Application or Website and informs you of your privacy rights and how the law protects you. Please read our privacy policy carefully before using our service.

Place orders for goods

By placing an order for goods through the service, you warrant that you are legally able to enter into binding contracts.

Your information

If you wish to place an Order for goods available on the Service, you may be asked to provide certain information relevant to your Order, including, but not limited to, Name, Email, Telephone number, Credit card number, Expiry date of Your credit card, your billing address and your shipping information.

You represent and warrant that: (i) you have a legal right to use any credit or debit card or other payment method in connection with any Order; and that (ii) the information you provide to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for payment processing for the purpose of facilitating the completion of your order.

Order cancellation

We reserve the right to refuse or cancel your order at any time for certain reasons, including but not limited to:

  • Availability of goods

  • Errors in the description or prices of the goods

  • Errors in your order

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Rights to cancel the order

All purchased goods can only be returned in accordance with these Terms and Conditions and our return policy.

Our return policy forms part of these Terms and Conditions. Please read our return policy for more information on the right to withdraw from your order.

The right to cancel an Order only applies to Goods returned in the same condition in which they were received. You should also include all instructions, documents and product packaging. Goods that are damaged or not in the same condition in which they were received or which are simply worn beyond opening the original packaging will not be refunded. Therefore, you must take reasonable care of the purchased goods while they are in your possession.

We will refund you no later than 14 days from the day we receive the returned goods. We will use the same payment method used for the Order and you will not incur any costs for this refund.

You will have no right to cancel an Order for the supply of any of the following Goods:

  • The supply of goods made to your specifications or clearly customized.

  • The supply of goods which by their nature are not suitable for return deteriorate rapidly or at the end of the expiry date.

  • The supply of goods which are unsuitable for return due to health protection or hygiene reasons and which have been sealed after delivery.

  • The supply of goods which, after delivery, according to their nature, are inseparably mixed with other articles.

  • The supply of digital content that is not provided on a tangible medium if the performance has begun with your prior express consent and you have recognized the right to loss of cancellation.

Availability, errors and inaccuracies

We constantly update our offerings of goods on the service. The goods available on our service may be incorrect, inaccurately described or unavailable, and we may experience delays in updating information relating to our goods in the service and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services. We reserve the right to change or update information and to correct errors, inaccuracies or omissions at any time without notice.

Pricing policy

The Company reserves the right to revise its prices at any time before accepting an Order.

The prices indicated may be revised by the Company following the acceptance of an Order in the event of events affecting the delivery caused by government actions, changes in customs duties, higher shipping costs, higher exchange costs and any other matter. outside the control of the Company. . In that case, you will have the right to cancel your order.


All purchased goods are subject to a one-time payment. Payment can be made through various payment methods available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (e.g. PayPal).

Payment cards (credit or debit cards) are subject to validation and authorization checks by the card issuer. If we do not receive the required authorization, we will not be responsible for any delay or non-delivery of your order.

Intellectual property

The service and its original content (excluding content provided by the user or other users), features and functionalities are and will remain the exclusive property of the Company and its licensors.

The service is protected by copyrights, trademarks and other laws of the country and foreign countries.

Our trademarks and trade dress may not be used in connection with any products or services without the prior written consent of the Company.

Links to other websites

Our Service may contain links to third party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third party websites or services. You further acknowledge and agree that the Company will not be liable or liable, directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use or dependence on such content, goods or services available on or through such sites. Web or services.

We strongly recommend that you read the terms and conditions and privacy policies of any third party website or service you visit.


We may terminate or suspend your access immediately, without notice or liability, for any reason, including, without limitation, if you violate these Terms and Conditions.

Upon termination, the right to use the service will cease immediately.

Limitation of Liability

Regardless of any damages you may suffer, the Company's and its suppliers' entire liability under any provision of these Terms and your sole remedy for all of the above will be limited to the amount actually paid by you through the Service or EUR 100 if you have not purchased anything through the Service.

To the fullest extent permitted by applicable law, in no event will the Company or its suppliers be liable for any special, incidental, indirect or consequential damages of any kind (including, but not limited to, damages for loss of profits, loss of data or other information , for business interruption, for personal injury, loss of privacy arising from or in any way related to the use or inability to use the Service, third party software and / or third party hardware used with the Service , or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails in its essential purpose.

Some states do not allow the disclaimer of implied warranties or the limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the maximum extent permitted by law.

Disclaimer "AS IS" and "AS AVAILABLE"

The service is provided "AS IS" and "AS AVAILABLE" and with all defects and faults without warranty of any kind. To the maximum extent permitted by applicable law, the Company, on its own behalf and on behalf of its affiliates and its respective licensees and service providers, expressly disclaims all warranties, express, implied, statutory or otherwise, in relation to the Service. , including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement and warranties that may arise from business practices, performance, uses or business practices. Without limiting the foregoing, the Company makes no warranties or commitments and makes no representations of any kind as to whether the Service meets your requirements, achieves the expected results, is compatible or works with any other software, application, system. or service, operate without interruption, meet standards of performance or reliability or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's suppliers make any representations or warranties of any kind, explicit or implicit: (i) regarding the operation or availability of the Service, or the information, content and materials or products included in this regard; (ii) that the Service will be uninterrupted or error-free; (iii) regarding the accuracy, reliability or currency of any information or content provided through the Service; or (iv) that the Service, its servers, content or emails sent by or on behalf of the Company are free of viruses, scripts, Trojans, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on a consumer's applicable statutory rights, so some or all of the above exclusions and limitations may not apply. But in such case the exclusions and limitations set forth in this section must be applied to the maximum extent applicable by applicable law.

Government law

The laws of the country, excluding the rules on conflict of laws, will govern these Terms and the use of the Service. Your use of the Application may also be subject to other local, state, national or international laws.

Dispute Resolution

If you have any doubts or disputes about the Service, you agree to first try to resolve the dispute informally by contacting the Company.

For users of the European Union (EU)

If you are a consumer of the European Union, you will benefit from all the mandatory provisions of the law of the country in which you reside.

United States Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a US government embargo or that has been designated by the US government as a "terrorist support" country and (ii) you are not listed under any United States Government List of Prohibited or Restricted Parts.

Severability and Waiver


If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified and construed to achieve the objectives of that provision to the fullest extent possible under applicable law and the remaining provisions will continue to be valid and effective.


Except as provided herein, the inability to exercise a right or to require the fulfillment of an obligation under these Terms will not affect a party's ability to exercise that right or request such performance at any subsequent time or waiver. a breach constitutes a waiver of any subsequent breach.

Translation interpretation

These Terms and Conditions may have been translated if we have made them available on our Service.

You agree that the original English text will prevail in the event of a dispute.

Changes to these Terms and Conditions

We reserve the right, in our sole discretion, to change or replace these Terms at any time. If a revision is material We will use reasonable efforts to provide at least 30 days' notice prior to any new term taking effect. What constitutes a material change will be determined in our sole discretion.

By continuing to access or use our service after such revisions go into effect, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact us

If you have any questions about these Terms and Conditions, you can contact us:

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